Managed Services is the practice of outsourcing day-to-day IT management and computer network technical support as a cost-effective method for improving business operations, instead of having a full-time on-staff IT personnel. A company like Starkville Computers / Mainstream Technologies, that provides such services are called Managed Services Providers (MSP).
You are an ideal client for Managed Services if:
· You rely on your computer network, e-mail, database applications, and Internet access to properly support your clients and daily business processes
· Do not have sufficient staff or time to formally deal with proper computer network maintenance, updates and repairs
· Want to pay one monthly flat fee for services to maintain your computer network environment
Benefits of Managed IT
Money Savings: our Managed IT Services program saves you money by helping minimize expensive network disasters and keep your computer environment running smoothly
Proactive Solutions: Our clients experience better performance, fewer glitches, and practically zero downtime. The managed services program helps detect these problems early thus prevent them from escalating into more expensive repairs and downtime
Access to Professional IT Staff: clients can feel as though they have an in-house IT staff — without the full-time employee costs. As a Managed Service client, you will have access to a knowledgeable of support staff that can be reached immediately if you have any kind of computer problem or question
Predictable Spending: Managed Service clients receive substantial discounts on IT services. Under this program, clients pay one flat affordable rate and get all of the technical support needed, provided your hardware is under warranty.
Faster Response Time: Our clients receive faster response time support. Through our enterprise class monitoring and remote management systems, we have the ability to access and repair most network problems right from our NOC. If we cannot fix it from our NOC, in most cases we dispatch a technician to your office the same day.
Vendor Management: We deal with the hardware and software vendors and “speak geek” on your behalf
Peace of Mind: As a Managed Service client, you gain incredible peace of mind, having the knowledge that Mainstream Technologies is making sure everything pertaining to your network security and reliability is handled properly, so you don’t have to worry about it.
Your job is to keep your business up and running, leave your computer environment up to us!